Xfinity refund

If you would like your balance refunded, you would need to chat with an agent. Paper check and prepaid card refunds on active Xfinity accounts can take seven …

For Xfinity mobile concerns, Xfinity Mobile support via social is currently limited, and we only have access to help with general questions about pricing, service offers, and basic troubleshooting available on https://comca.st/3KGQV9B. You can contact our Xfinity Mobile support center via any of the following methods for account specific issues:To send a direct message: Click "Sign In" if necessary. • Click the "Direct Message" icon in the upper right. • Click the "New message" (pencil and paper) icon just to the right of Conversations. • Type "Xfinity Support" in the "To:" line not the Employee's name. • Type your message in the text area near the bottom of the window.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.I would be glad to check and see what's going on with the refund. Please send a direct message, using the following instructions, so we can check the account: (Full credit to @BruceW for this excellent explanation and @Again for the picture!) "Search for Xfinity Support" won't work. To send a "Direct Messaging" message to Xfinity Support:Nov 13, 2018 ... Customers don't need to do anything to get the refunds. According to the Attorney General's office, Comcast will be providing refund checks ...

Xfinity took $300 out of my account for the past few years and wouldn’t refund the money. I returned a borrowed equipment years ago but they still act like I had never return it and charged me for the rental fee EVERY month. I had to spent hours with them every time explaining how I returned it.Learn how to get a refund from Xfinity after you disconnect your service and return your equipment. Find out the steps to claim a refund online, the terms of the prepaid cards, and the timeline for the process.iPhone/iPod touch: If you're a Comcast DVR user, you just got one very good reason to download the Comcast Mobile App for your iPhone: The free app manages your DVR recordings so y...Our team can most definitely take a further look at this issue.To send a "Direct Message": Click "Sign In" if necessary. • Click the "Direct Message chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.Viewers in the UK will be able to watch the Players Championship 2024 on Sky Sports Golf, with extensive coverage of each day's play. Subscribers can also stream the …Entered an incorrect outage date, or. Already received the maximum amount of credit of $100 in the past 60 days. I hope this helps clear up your concerns on credit for service interruptions, and how you can easily request a credit when your service is interrupted.

Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the …Comcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast announced Tuesday its new stream...Refund for Internet Outage. My internet service has been down for more than 7 full days of this month. To be expected to oay full price for a service that does not work is wrong. ... Thank you for reaching out over Xfinity Forums for support you have contacted the right place for assistance in regard to getting a …Wednesday, March 13th, 2024 9:00 AM. Cancel service and refund. Good day sir. I have been a customer for several years. I bought a house last year in February. I called to have the service transferred to the new address and this was done successfully. My problem is that I have been charged this entire time for …Phishing is a method used by internet scammers who imitate real companies in email messages to entice people to share user names, passwords, account information or credit card numbers. Internet scammers use sophisticated lures as they "fish" for users' private information. The most common ploy is to copy the look and feel of a major web page ...

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Oct 12, 2020 ... In July, Comcast pledged to return any refunds they receive from regional sports networks to consumers, however, details on how much and ...Ryan P Page, Staff Writer. @ryan_page • 06/06/22. A credit balance refund is a reimbursement you get after winding up with a negative balance on your credit card, which might occur if you pay more than the total balance or if you get a refund for a returned purchase. Credit card companies are required by law to …You can contact our Xfinity Mobile support center via any of the following methods: • SMS Text Message: 1 (888) 936-4968. • Phone: 1 (888) 936-4968. ( edited) 0. 0. The title says it all, I received a billing credit a few months ago and was offered to have this amount credited to my card. I said I would take a credit to my account balance ...You can send us a Direct Message with the following steps: To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Something went wrong. I wasn't able to load. Please refresh to try again. Refresh

No REFUND on a device which was not delivered. I hope you are doing well. My sincere request to you is to look into this issue carefully. I have ordered a new iPhone …Nov 10, 2021 · XfinityVianney. Got it. If the refund to the last card on file fails or if the card is no longer on file, a paper check will be sent in the account owner’s name to the bill-to address that was provided was the service was disconnected. The mailed refund checks can then take up to six weeks to arrive from when they were generated. Refund issue- XFINITY is stealing my money!!!! XFINITY owes me $719.92, since the start of my journey to acquire my refund on 9/18/23 I have been passed around told to wait 30 days, told it’s being processed, told I should see it in my account in 24 hours etc. almost 2 months later I still don’t have my money.To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your …929 Messages. Hey @ user_bc1820 your card will come with a sticker on the front of the card with activation instructions. If you do not see this sticker you can check the back of the card for a contact phone number and you can reach out to Visa to activate your card. I am an Official Xfinity Employee. Official Employees …I spoke with Jessa on 7/28/23 for 35 minutes about Xfinity owing me a refund. The phone call confirmation # is 1001662490162090. I canceled all service with Xfinity/Comcast on 4/4/23. My advance monthly payment of $226.77 for 4/12/23 thru 5/11/23 was deducted from my bank account on 4/4/23. I no longer …Aug 2, 2023 · Normally where there is a remaining credit balance after the disconnection of services, the refund would go back to the last payment card on file. If there were any issues with the refund going back to the last payment card onfile, we would then mail you a refund check. Make sense? Even am in the same boat. Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us …You can visit our Refunds From Xfinity site to learn more on the prepaid card refunds if you end up not receiving the refund back to the last used payment method. [Edit: Spelling] (edited) I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.Jan 20, 2024 · I requested a refund for being overcharged for Wi-Fi for a month and a half before my service was cancelled. I was supposed to receive a $114 refund but after having chatting with multiple different Xfinity agents who told me my refund would be coming in 2 weeks and then 20 business days and then another 4 weeks, I still never received it.

Refund status. I paid a bill august 23rd in the amount of $451.38. It was debited from my account but then the payment was canceled. ... 2.2K Messages. 5 months ago. @user_5i1m8h I appreciate you taking the time to reach out to us here on our Xfinity Forums! I can definitely understand the concern if you haven't seen a refund and would …

When an Xfinity account is disconnected and a credit balance is present, we will attempt to refund this money to the last card used to make a payment on the account. If a card was not used, or if we are unable to return the funds to the last card used, a refund check will be generated within 4-6 weeks …Learn more about the impact to an Xfinity Mobile customer’s account when they cancel their other Xfinity services. Xfinity For full functionality of this site it is necessary to enable JavaScript.Refund. I am a previous customer with xfinity, upon cancelation, there was credit on my account where xfinity had overcharged me one month. I was sent to digital prepaid solutions to get my refund. It opted to send me a physical card rather than placing the money back in the checking account that it had withdrawn …I lost internet and cable for 8 days, I want a refund for this loss Has this ever happened to you? You’ve booked a flight well in advance, only to reach the airport to discover that the airline has changed, delayed, or canceled the flight altogethe...Jul 9, 2021 · overcharge. I recently reviewed my bill and realized that Xfinity/comcast has been over charging me for the past 9 months. When I called to complain, I was told be the csr and a supervisor that they would refund about half of what they had overcharged me but would not refund the rest. They acknowledged that I was overcharged, but said that ... Xfinity AssistantOther ways to pay. Say “Pay my bill” into your Xfinity Voice Remote to open your account and pay on Xfinity X1. Call us at 1-800-xfinity and follow the automated prompts to pay using an American Express, Discover, Mastercard or Visa credit or debit card or an ACH transfer from a valid savings or checking account with a …

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However, I was shocked to see a $100 charge on my bill, as a) I was never told there would be a charge and b) Xfinity (apparently poorly) had installed the wires and connections when I moved in a year prior. So, I would like a refund. Thank you!Don't you hate it when you buy something only to see the price drop a few days later? Well, the good news is Amazon will refund you the difference—if you ask within the right timef...Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the windowI have been charged twice by Xfinity and am requesting a refund. The agent told me that the refund would be completed in a couple of days, but it has not been credited. I have already contacted more than 10 agents and no progress has been made. Xfinity does not meet deadlines and has no desire to give …Dec 12, 2023 · If it's not possible to issue a refund to the last payment method on file, there are two possible options based on the verified email address. If you have a verified email on the account, you will be sent an email within 15 days for you to be able to process a via prepaid card, and if you don't have one you will be shipped a prepaid card ... Any rented Xfinity equipment must be returned before we can credit the deposit to your Xfinity account. Learn how to return Xfinity equipment. If there’s a credit balance remaining on your account after you’ve canceled services and returned any rented equipment, you’ll receive a refund within four to six weeks. To send a direct message: Click "Sign In" if necessary. • Click the "Direct Message" icon in the upper right. • Click the "New message" (pencil and paper) icon just to the right of Conversations. • Type "Xfinity Support" in the "To:" line not the Employee's name. • Type your message in the text area near the bottom of the window. ….

You must live up to the same terms. Refunds should be processed and delivered in the same amount of time. A three month wait for a refund is unacceptable. Editorial standards. Comcast uses a due ...First and foremost: Trust your gut. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate.To send a "Direct Message" message: Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I cancelled service with Xfinity on March 3rd, 2023, but was subsequently billed another full monthly billing cycle (~$285) and then only refunded ...The account listed there being a credit. There will not be any new service set up with comcast/xfinity, so we were told, multiple times, that "the check is in the mail". April 20th: "it will take 30 days to process and should come by May 30". May 24th, nothing had arrived. I check and the address to send the refund was correct.Normally where there is a remaining credit balance after the disconnection of services, the refund would go back to the last payment card on file. If there were any issues with the refund going back to the last payment card onfile, we would then mail you a refund check. Make sense? Even am in the same boat.Lo and behold I was charged without permission. I called Comcast to refund this and return my service to the basic internet essentials plan. They offered credit, which I refused. If you steal actual money you should return actual money. After being assured I would get a refund, I received bill credit. As an ACP …Oct 12, 2020 ... In July, Comcast pledged to return any refunds they receive from regional sports networks to consumers, however, details on how much and ... Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. Xfinity refund, We look forward to hearing from you. • Click the "Direct Message" icon (upper right corner of this page) • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window. • Press Enter to send your message. I am an Official …, Nov 10, 2021 · XfinityVianney. Got it. If the refund to the last card on file fails or if the card is no longer on file, a paper check will be sent in the account owner’s name to the bill-to address that was provided was the service was disconnected. The mailed refund checks can then take up to six weeks to arrive from when they were generated. , XfinityDena. @user_24787a Normally any credit balances are applied to your next month's bill. If you would like your balance refunded, you would need to chat with an agent. Paper check and prepaid card refunds on active Xfinity accounts can take seven to 15 business days to arrive. Please send me a Direct …, Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device. , If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv..., Good evening, @user_837385, and thanks for reaching out through our Community Forum regarding your billing concern.I can understand how frustrating it would be to expect to see a credit that hasn't shown up yet. When we apply a credit to your account, it takes 24 hours to process through our billing system, after …, Apply for a service refund. You can get refunded for the cost of your Xfinity Mobile service, taxes, data usage, international long distance, and roaming up to 14 days from when your device ships. If you're not fully satisfied with your Xfinity Mobile service and want to request a refund, you can now start the process online., Hey there, thanks for reaching out through Xfinity Forums. We would be happy to take a look at your billing details to ensure you are being charged correctly. You have reached the right place. Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at …, To qualify for the credit, customers must: 1. Be logged in with their Xfinity ID. 2. Have been impacted by a reported partial or complete network outage within the last 90 days.Note: My Account will verify that the customer experienced a network outage. Certain types of outages, such as power outages at the …, With the increasing prevalence of cybercrime, it is essential to take steps to protect your online accounts. Comcast email is one of the more popular email services, and it is impo..., Xfinity took $300 out of my account for the past few years and wouldn’t refund the money. I returned a borrowed equipment years ago but they still act like I had never return it and charged me for the rental fee EVERY month. I had to spent hours with them every time explaining how I returned it., Xfinity offers TV, Internet, phone, and home security services that work seamlessly together. To request a payment refund, sign in to your account and follow the …, Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out ..., Refund status. I paid a bill august 23rd in the amount of $451.38. It was debited from my account but then the payment was canceled. ... 2.2K Messages. 5 months ago. @user_5i1m8h I appreciate you taking the time to reach out to us here on our Xfinity Forums! I can definitely understand the concern if you haven't seen a refund and would …, No REFUND on a device which was not delivered. I hope you are doing well. My sincere request to you is to look into this issue carefully. I have ordered a new iPhone …, Xfinity will not issue my refund. I called Xfinity about a month ago due to my service not working. The woman on the phone was able to reset my modem but she also asked if I needed a professional to come look at my modem and I said no because the next available appointment was a week out and I work from …, Refund. Hello, I accidentally ordered Xfinity prepaid on 8/18/23. I immediately called in to cancel the service and it was cancelled. I asked them not to ship the equipment to me, and they assured me it would not ship. I received emails that my equipment was being shipped so I called in again and they assured me …, Refund. I found out October 31 I have been overcharged 2 1/2 years for 2 extra boxes I do not have. I have also spoken to several people and not resolution with spending over 12 hours on the phone. I do not appreciate the constant runaround and clear rejection of a issue that was not my problem. ... I have got …, Refund issue- XFINITY is stealing my money!!!! XFINITY owes me $719.92, since the start of my journey to acquire my refund on 9/18/23 I have been passed around told to wait 30 days, told it’s being processed, told I should see it in my account in 24 hours etc. almost 2 months later I still don’t have my money., XfinityJanelle. Hi @user_o2d3q0 Thank you for reaching out on the Xfinity Community Forums. All inquiries for NOW Wi-Fi would need to go to the phone number provided on the confirmation email you received when you bought your pass. I sincerely apologize we currently do not have support NOW Wi-Fi over …, Nov 10, 2021 · XfinityVianney. Got it. If the refund to the last card on file fails or if the card is no longer on file, a paper check will be sent in the account owner’s name to the bill-to address that was provided was the service was disconnected. The mailed refund checks can then take up to six weeks to arrive from when they were generated. , Apr 1, 2023 · When an Xfinity account is disconnected and a credit balance is present, we will attempt to refund this money to the last card used to make a payment on the account. If a card was not used, or if we are unable to return the funds to the last card used, a refund check will be generated within 4-6 weeks and sent to the address that the last ... , Access your Xfinity account to manage your TV, Internet, phone, and home security services. You can also request a refund for any service or product you purchased from …, You can send us a Direct Message with the following steps: To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person"., Are you tired of the hassle and stress that comes with filing your taxes? Well, we have good news for you – applying for a tax refund online can simplify your life in more ways tha..., Dec 12, 2023 · If it's not possible to issue a refund to the last payment method on file, there are two possible options based on the verified email address. If you have a verified email on the account, you will be sent an email within 15 days for you to be able to process a via prepaid card, and if you don't have one you will be shipped a prepaid card ... , If you're returning a phone, the easiest way to do it is through your account at xfinitymobile.com. Follow these steps: From your account, select Devices. Select the phone you want to return. If your phone is within the return eligibility window, there will be an Exchange or Return button in this section. Select that button and follow …, If the bill generated after the change was made on the account then the statement won't reflect that. The easiest way to check would be at the top of the bill, there should be the "Billing Date", which is when the bill generated. Since we bill a month in advance for services (you'll see the dates the bill is for listed nearby, as "Service From ..., I have been thru the same experience 12-05-2020 and again on 12-07-2020. The 2nd time they accessed my computer thru the comcast interface and used Comcast logos and identifying itself as Comcast Billing Center. When I told them if there were any refund and monetary issues they should send me a letter detailing the issues., My Xfinity Internet service was terminated in Aug 2023, leaving one month fee (around $127) prepaid to Xfinity which the refund team promised will be refunded. But it has been more than 2 months since then, I have not seen any refunds. Last month I got refund for $7.74 and support team promised that was just a small portion, they knew …, I would be glad to check and see what's going on with the refund. Please send a direct message, using the following instructions, so we can check the account: (Full credit to @BruceW for this excellent explanation and @Again for the picture!) "Search for Xfinity Support" won't work. To send a "Direct Messaging" message to Xfinity Support:, Double the speed — faster than ever. Now enjoy more speed with 150 Mbps internet from Xfinity for 1 year. $25 /mo. Shop. Pricing & other info. Taxes & fees extra and subj. to change. See disclaimer for details., No REFUND on a device which was not delivered. I hope you are doing well. My sincere request to you is to look into this issue carefully. I have ordered a new iPhone …